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Customer Research

ICP & Buyer Personas

Define exactly who your best customers are — so your sales, marketing, and product teams are all pulling in the same direction.

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Stop guessing who you're selling to.

Most companies think they know their ideal customer. But without structured research, they're working from gut feel and anecdotes. We conduct interviews, surveys, and data analysis to build a precise, evidence-based picture of who buys, why they buy, and what almost stops them.

The output is more than a persona document — it's a decision-making tool your team can actually use to sharpen messaging, focus sales, and prioritize the right features.

Ideal Customer Profile (ICP) document
3–5 detailed buyer personas
Jobs-to-be-done mapping
Trigger & objection analysis
Messaging recommendations

ICP Development

Define firmographic, behavioral, and psychographic criteria for your best-fit customers.

Buyer Personas

Rich profiles covering motivations, pain points, decision process, and buying triggers.

Jobs-to-be-Done

Uncover the real job customers hire your product to do — and what alternatives they consider.

Projects in this area.

Audience Analysis Case Study
Skincare · Ecommerce

Audience Analysis — Pro-Aging Skincare Brand

ICP development, competitive analysis, and customer avatar for a pro-aging skincare brand's digital marketing strategy.

ICPCustomer AvatarCompetitive Analysis
Download PDF
Buyers of Vegan Handbags
Ecommerce · Fashion

Buyers of Vegan Handbags

Detailed buyer persona for a vegan handbag online shop — competitor analysis, Amazon sales data & 300+ customer review insights across Europe and the US.

Buyer PersonaCompetitor AnalysisReview Mining
AI Market & Buyer Research
AI Technology

AI Market & Buyer Research

Two years of ongoing market research — building buyer personas, competitive analysis, and market intelligence for an AI-focused tech company.

Buyer PersonasAI Market ResearchCompetitive Analysis

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clear on your market?

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